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How to identify and resolve missing references in Zendesk
How to identify and resolve missing references in Zendesk
Scott Dixon avatar
Written by Scott Dixon
Updated over a week ago

When you first fetch your Zendesk environment into Salto, you may encounter fetch warnings related to "missing references." Missing references typically indicate that certain configuration elements, such as macros or triggers, reference values that either no longer exist in Zendesk or have been omitted from fetch due to a configuration issue, such as a Salto ID collision.

Take a look at the following video that demonstrates how to identify and resolve these missing reference scenarios:

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