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How to identify and resolve Salto ID collisions in Zendesk
How to identify and resolve Salto ID collisions in Zendesk
Scott Dixon avatar
Written by Scott Dixon
Updated over a week ago

When you first fetch your Zendesk environment, you may encounter fetch warnings about elements omitted from the fetch due to "Salto ID collisions." These collisions can occur when two configuration elements have the exact same name.

Take a look at the following video that demonstrates how to identify and resolve these collisions:

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