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How to identify and resolve Salto ID collisions in Zendesk

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Written by Support
Updated over 10 months ago

When you first fetch your Zendesk environment, you may encounter fetch warnings about elements omitted from the fetch due to "Salto ID collisions." These collisions can occur when two configuration elements have the exact same name.

Take a look at the following video that demonstrates how to identify and resolve these collisions:

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