Occasionally, Salto may lose access to your business application. This may happen when your password expires or after a sandbox refresh that also refreshes your token. Here's a quick guide to get you back in action.
Steps to Regain Access
Go to Environment Settings: Head over to the settings section of the environment you're having trouble with.
Access Credentials: Look for the ‘Edit’ button next to your credentials. This could be under your team or personal section, depending on how you've set things up.
Depends on Your Authentication Method:
Option A: OAuth Re-authentication: If you're using OAuth, simply click on the 'Re-authenticate' button.
Option B: Update Username/Password/Token: If you're not using OAuth, update your username, password, or token in the respective fields.
🔒 Security Note: Rest assured, your credentials are always encrypted. They're never displayed in plain text to anyone.