Supported Types
The Zendesk adapter supports the following element types (please note that some of those objects are not deployable in the API, see the full list in the known limitation section):
Account Features
Account Settings
App Installations
Apps Owned
Article
Article Attachment
Automations
Brands
Business Hours SchedulesCategory
Conversation Bot
Custom Object Field
Custom Objects
Custom Roles
Custom Status
Dynamic Content Item
Groups
Guide Language Settings
Guide Settings
Layout
Locales
Macros
Monitored Twitter Handles
OAuth Clients
OAuth Global Clients
Organization Fields
Permission Group
Queue
Resource Collections
Routing Attribute Value
Routing Attributes
Section
Sharing Agreements
SLA Policies
Support Addresses
Tag
Targets
Theme
Ticket Fields
Ticket Forms
Trigger Categories
Triggers
User Fields
User Segment
Views
Webhooks
Workspaces
Excluding Elements
You can edit the Salto Configuration File to exclude specific elements that you do not wish to fetch and manage with Salto. You can choose which types to exclude, and also which instances of these types. To do this, use the exclude list under the fetch section of the Salto Configuration File.
For example, this file excludes all automations which have "test" in their name.
zendesk {
fetch = {
include = [
{
type = ".*"
},
]
exclude = [
{
type = "automation"
criteria = {
name = ".*test.*"
}
},
]
}
}