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Jira FAQ

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Written by Support
Updated over 3 weeks ago

Does Salto support Jira Service Management (JSM) enabled instances?

Which permissions are required for the Jira user that Salto uses?

When connecting to your Jira instance through a cloud API token or DC user, Salto recommends site administrator privileges to properly fetch all configuration.

In addition, make sure that user has permissions for all projects you wish to manage through Salto (Software or JSM projects).

Lacking permissions may cause some elements to not be fetched, causing missing references in other objects.

What impact does Salto have on my API limits?

Concurrency

Total Requests

What are the limits?

Which Jira types are supported in Salto?

See the Supported Jira Types page.

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