Salto provides support for fetching Jira Service Management Cloud configuration.
Users can explore their JSM configuration, including queues, SLAs, request types, Object Schemas and more.
Users can compare JSM instances and see the differences
Users can move JSM configurations between sandbox to production or between any two JSM instances
Users can push JSM configurations to source control, collaborate through PRs and rollback to previous versions
Salto supports both JSM Standard and JSM Premium (including Asset Object Schemas).
Go to the "Supported Jira Types" page to see a full list of supported configuration elements.
Configuring a JSM environment
When connecting to Jira, make sure to check the "Enable JSM Support".
For existing environments, you can control whether JSM and JSM Premium (Asset Object Schemas) are being fetched using the environment configuration file.
In this file, use the "enableJSM" and "enableJSMPremium" flags to control whether JSM is enabled, and whether JSM Premium objects (Asset Object Schemas) are fetched.
jira {
fetch = {
include = [
{
type = ".*"
},
]
exclude = []
enableJSM = true
enableJSMPremium = true
}
deploy = {
forceDelete = false
}
}