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Element needs to be referred from its parent
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Written by Support
Updated over 4 months ago

Name of the deployment preview error

Element needs to be referred from its parent

Sample error message

To add this ticket_field__custom_field_options, please make sure zendesk.ticket_field__custom_field_options.instance.o1 is included in 'zendesk.ticket_field.instance.tf1

When will I see this deployment preview error?

Certain Zendesk configuration elements must be referenced from their parents (see the full list of parent-child pairs below).

This error occurs when attempting to deploy a child instance that is not referenced by its parent.

Full list of parent-child pairs:

Parent

Child

dynamic_content_item

dynamic_content_item__variants

article

article_translation

article

article_attachment

business_hours_schedule

business_hours_schedule_holiday

ticket_field

ticket_field__custom_field_options

user_field

user_field__custom_field_options

organization_field

organization_field__custom_field_options

routing_attribute

routing_attribute_value

section

section_translation

category

category_translation

custom_object

custom_object_field

custom_object_field

custom_object_field__custom_field_options

macro

macro_attachment

brand

brand_logo

article

article_attachment

How does this affect my deployment?

The selected child element will be skipped and will not be deployed.

How can I fix this error?

Ensure that the child element is referenced by its parent by selecting the parent or manually editing it if the parent includes additional changes you don't wish to deploy.

You can learn more about deployment preview errors here.

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