Frequently Asked Questions
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Written by Support
Updated over a week ago

Supported Business Applications

For business application specific FAQ, follow the links below to the relevant business application documentation. Salto currently supports the following applications:

More applications are added on an on-going basis.
Please visit our Supported Business Applications page for more information.

Need help with a supported business application? Email us here, or start a chat with us by clicking the chat icon at the bottom right corner in the Salto webapp.

Supported Source Control Providers

Salto integrates with the following Git providers:

  • GitHub, GitLab, Bitbucket and Azure DevOps are integrated directly.

  • Git on-premise and other Git cloud providers are supported as well. Please reach out via chat or and we will help set you up.

Please visit our Connecting Git page for more information.

Reducing the Fetch Time of your NetSuite and Salesforce Applications

You can reduce the fetch time of your NetSuite application by fetching only records that were modified since your last fetch. Additionally, you can fetch specific targets (configuration data of interest) in both NetSuite and Salesforce. Please refer to NetSuite’s and Salesforce’s pages for more details.

Service Credentials Storage

Your service credentials are stored in a dedicated secure storage for secrets called AWS SSM

  • In SSM's Parameter Store, as a SecureString

  • Completely separate from the rest of Salto's storage

  • Secrets are encrypted using AWS KMS

  • In the future customers will be able to integrate their own KMS for secret encryption

Identifying References across multiple Business Applications

Salto currently supports cross-application references between Workato recipes and Salesforce, NetSuite or Zuora Billing business applications. More details are available here

Service Level Agreement (SLA) / Uptime Target

Salto targets a 99.5% up-time of the Salto service, including the availability of, Salto/Git operations and UI functionality such as code editing, search, etc.

You can track our up-time and current status of the service at

Supported Browsers

Salto officially supports the latest stable browser version of Chrome, Firefox, Safari, and Microsoft Edge (Chromium).

Some third-party browser extensions or JavaScript libraries may not work well with Salto. Although some third-party browser extensions can personalize and enhance your experience, we don’t recommend using browser extensions that manipulate your Document Object Module (DOM). Using third-party browser extensions is at your own risk. Salto can’t prevent these extensions from accessing your Salto data, nor can we detect that there’s any attempt to access your data.

Keyboard and Navigation Shortcuts

From any NaCl based view, right click and select 'Command Palette' to view the available keyboard shortcuts. As for navigation shortcuts, in the Explore (Environments) and Editor (Workspaces) views:

  • Focus on the element/files/content search field by clicking cmd/ctrl+P

  • Navigate across open Elements and Files tabs by getting one of the tabs in focus (either by a mouse click on the tab, or by tabbing until you get to the right tab handle), then use right/left arrows + enter.

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